Privacy Policy
We take the protection of our website users' data very seriously and are committed to protecting the information that users provide in connection with the use of our website. Furthermore, we are committed to protecting and using your data in accordance with applicable laws.
This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the “Services”) when you access the Services via your devices. Please read this Privacy Policy carefully and ensure that you fully understand our practices regarding your data before using our Services. If you have read and fully understood this policy and do not agree with our approach, you must stop using our digital assets and services. By using our Services, you acknowledge the terms of this Privacy Policy. Continued use of the Services signifies your consent to this Privacy Policy and any updates to it.
This Privacy Policy explains:
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How we collect data
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What data we collect
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Why we collect this data
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Who we share the data with
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Where the data is stored
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How long the data is retained
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How we protect the data
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How we handle minors
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Updates or changes to the Privacy Policy
What data do we collect?
Below is an overview of the data we may collect:
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Non-identifiable and non-identifiable information you provide during the registration process or that is collected through your use of our Services (“Non-Personal Data”). Non-Personal Data does not allow any conclusions to be drawn about the individual from whom it was collected. The Non-Personal Data we collect mainly consists of technical and aggregated usage information.
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Personally identifiable information, i.e., any information that can identify you or could identify you with reasonable effort (“Personal Data”). Personal Data that we may collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine Personal Data with Non-Personal Data, we treat them as Personal Data as long as they remain combined.
How do we collect data?
Below are the main methods we use to collect data:
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We collect data when you use our Services. Therefore, if you visit our digital assets and use the Services, we may collect, record, and store usage and session data along with associated information.
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We collect data that you provide directly to us, such as when you contact us through a communication channel (e.g., an email with comments or feedback).
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We may collect data from third-party sources as described below.
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We collect data you provide when you sign up for our Services via third parties like Facebook or Google.
Why do we collect this data?
We may use your data for the following purposes:
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To provide and operate our Services;
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To develop, customize, and improve our Services;
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To respond to your feedback, requests, and inquiries and offer assistance;
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To analyze request and usage patterns;
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For other internal, statistical, and research purposes;
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To improve our data security and fraud prevention capabilities;
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To investigate violations and enforce our terms and policies, as well as comply with applicable law, regulations, or government orders;
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To send you updates, messages, promotional materials, and other information related to our Services. You can choose whether to continue receiving promotional emails. If not, simply click on the unsubscribe link in those emails.
Who do we share this data with?
We may share your data with our service providers to operate our Services (e.g., storing data through third-party hosting services, providing technical support, etc.).
We may also disclose your data under the following circumstances:
(i) to investigate, detect, prevent, or address illegal activities or other misconduct;
(ii) to establish or exercise our rights to defense;
(iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public;
(iv) in the event of a change of control of our company or one of our affiliates (via merger, acquisition, or purchase of substantially all assets, etc.);
(v) to have your data processed and stored by authorized third-party providers (e.g., cloud service providers) as reasonably necessary for business purposes;
(vi) to work with third-party vendors to enhance your user experience.
To avoid misunderstandings, we want to emphasize that we may transmit or share Non-Personal Data with third parties at our discretion or use it in other ways.
Cookies and Similar Technologies
When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“Tracking Technologies”). These Tracking Technologies enable third parties to automatically collect your data to enhance your navigation experience on our digital assets, optimize performance, ensure a tailored user experience, and for security and fraud prevention purposes. To learn more, please refer to our Cookie Policy. Without your consent, we will not share your email address or other Personal Data with advertising companies or advertising networks.
Where do we store the data?
Non-Personal Data
Please note that our companies, as well as our trusted partners and service providers, are based worldwide. For the purposes described in this Privacy Policy, we store and process all non-Personal Data we collect in different jurisdictions.
Personal Data
Personal Data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and, where necessary for the proper provision of our Services and/or legally required (as further explained below), in other jurisdictions.
How long do we retain the data?
Please note that we retain collected data as long as necessary for the provision of our Services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements.
We may correct, supplement, or delete inaccurate or incomplete data at our discretion at any time
How do we protect the data?
The hosting service for our digital assets provides us with the online platform through which we can offer our Services to you. Your data may be stored via data storage, databases, and general applications of our hosting provider. It stores your data on secure servers behind a firewall and provides secure HTTPS access to most areas of its services.
Despite the efforts made by us and our hosting provider, we cannot guarantee absolute protection and security of the data you upload, post, or otherwise share with us or others. For this reason, we advise you to use secure passwords and, where possible, refrain from sending confidential information that could harm you significantly if disclosed. Since email and instant messaging are not secure communication forms, we also advise against sharing confidential information through these channels.
How do we handle minors?
Children can use our Services. However, they may be required to provide certain information to access certain features. Some data collection (including data collected through cookies, web beacons, and other similar technologies) may occur automatically. If we knowingly collect, use, or disclose data from a child, we will notify and obtain parental consent in accordance with applicable law. We do not condition a child's participation in an online activity on providing more contact information than is reasonably necessary to participate in the activity. We only use the data we collect in connection with the Services the child requested.
We may also use the contact details of a parent to communicate regarding the child's activities in the Services. Parents can review the data we have collected from their child, prohibit us from collecting further data, and request that all data we have collected be deleted from our records.
Please contact us to review, update, or delete your child's data. To protect your child, we may request proof of identity. We may deny access to the data if we believe your identity is questionable. Please note that certain data may not be deletable due to other legal obligations.
We use your Personal Data only for the purposes specified in this Privacy Policy and only when we are convinced that:
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the use of your Personal Data is necessary to fulfill or close a contract (e.g., to provide you with the Services or customer support or technical assistance);
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the use of your Personal Data is necessary to comply with applicable legal or regulatory obligations; or
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the use of your Personal Data is necessary to support our legitimate business interests (provided that this is done in a manner that is proportionate and respects your privacy rights).
As an EU resident, you can:
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request confirmation of whether Personal Data relating to you is processed and access your stored Personal Data and certain additional information;
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request the receipt of Personal Data you have provided to us in a structured, commonly used, and machine-readable format;
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request the correction of your Personal Data stored with us;
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request the deletion of your Personal Data;
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object to the processing of your Personal Data by us;
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request the restriction of the processing of your Personal Data; or
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file a complaint with a supervisory authority.
Please note, however, that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements. If you have general questions about the Personal Data we collect and how we use it, please contact us as provided below.
As part of providing the Services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the Services, you consent to the transfer of your data outside the EEA.
If you are an EEA resident, your Personal Data will only be transferred to locations outside the EEA if we are convinced that an adequate or comparable level of protection for Personal Data exists. We will take appropriate steps to ensure that we have suitable contractual agreements with our third parties to ensure that adequate safeguards are in place to minimize the risk of unlawful use, modification, deletion, loss, or theft of your Personal Data and that these third parties act in compliance with applicable laws at all times.
California Consumer Privacy Act Rights
If you are a California resident, the California Consumer Privacy Act (“CCPA”) provides you with specific rights regarding your Personal Data, including:
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the right to access your Personal Data;
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the right to request deletion of your Personal Data;
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the right to opt-out of the sale of your Personal Data;
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the right to be free from discrimination for exercising your rights under the CCPA.
Please contact us with any questions or requests related to your rights under the CCPA.